EvenUp | Trust Center
EvenUp Law Trust Center
Our mission is to level the playing field in personal injury cases. We believe that every injury case deserves to be settled based on its true merit. This page is designed to provide you with transparency and information about how we handle your data, the measures we take to safeguard it, and our compliance with relevant regulations and industry standards.
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Compliance

SOC 2 Type 2

HIPAA

CCPA

Monitoring

Continuously monitored by Secureframe
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Resources

If you would like to report a vulnerability, please contact [email protected] with a proof of concept, list of tools used, and the output of the tools. Once received, EvenUp will work quickly to reproduce each vulnerability to verify its status before taking the steps needed to address it.

SOC 2 Type 2

HIPAA

CCPA

Vulnerability Disclosure

To report a vulnerability, contact [email protected] with a proof of concept, list of tools used, and the output of the tools. Once received, EvenUp will work quickly to reproduce each vulnerability to verify its status before taking the steps needed to address it. Exclusions When reporting vulnerabilities, please consider (i) attack scenario / exploitability, and (ii) security impact of the bug. The following issues are considered out of scope: (1) Clickjacking on pages with no sensitive actions (2) Cross-Site Request Forgery (CSRF) on unauthenticated forms or forms with no sensitive actions (3) Attacks requiring MITM or physical access to a user's device. (4) Previously known vulnerable libraries without a working Proof of Concept. (5) Comma Separated Values (CSV) injection without demonstrating a vulnerability. (6) Missing best practices in SSL/TLS configuration. (7) Any activity that could lead to the disruption of our service (DoS). (8) Content spoofing and text injection issues without showing an attack vector/without being able to modify HTML/CSS (9) Attempting to compromise our endpoints by brute forcing. (10) Missing best practices in Content Security Policy. (11) Missing HttpOnly or Secure flags on cookies (12) Missing email best practices (Invalid, incomplete or missing SPF/DKIM/DMARC records, etc.) (13) Vulnerabilities only affecting users of outdated or unpatched browsers [Less than 2 versions behind latest] (14) Software version disclosure / Banner identification issues / Descriptive error messages or headers (15) Public Zero-day vulnerabilities that have had an official patch for less than 1 month (16) Tabnabbing (17) Open redirect - unless an additional security impact can be demonstrated (18) Issues that require unlikely user interaction

Monitoring

Change Management

Production Data Use is Restricted
Production data is not used in the development and testing environments, unless required for debugging customer issues.
Secure Development Policy
A Secure Development Policy defines the requirements for secure software and system development and maintenance.
Software Change Testing
Software changes are tested prior to being deployed into production.
Configuration and Asset Management Policy
A Configuration and Asset Management Policy governs configurations for new sensitive systems
Approval for System Changes
System changes are approved by at least 1 independent person prior to deployment into production.
Change Management Policy
A Change Management Policy governs the documenting, tracking, testing, and approving of system, network, security, and infrastructure changes.

Availability

Business Continuity and Disaster Recovery Policy
Business Continuity and Disaster Recovery Policy governs required processes for restoring the service or supporting infrastructure after suffering a disaster or disruption.

Organizational Management

Acceptable Use Policy
An Acceptable Use Policy defines standards for appropriate and secure use of company hardware and electronic systems including storage media, communication tools and internet access.
Internal Control Policy
An Internal Control Policy identifies how a system of controls should be maintained to safeguard assets, promote operational efficiency, and encourage adherence to prescribed managerial policies.
Information Security Policy
An Information Security Policy establishes the security requirements for maintaining the security, confidentiality, integrity, and availability of applications, systems, infrastructure, and data.
Background Checks
Background checks or their equivalent are performed before or promptly after a new hires start date, as permitted by local laws.
Independent Advisor
The board of directors or equivalent entity function includes senior management and external advisors, who are independent from the company's operations. An information security team has also been established to govern cybersecurity.
Performance Review Policy
A Performance Review Policy provides personnel context and transparency into their performance and career development processes.
Internal Control Monitoring
A continuous monitoring solution monitors internal controls used in the achievement of service commitments and system requirements.

Confidentiality

Data Retention and Disposal Policy
A Data Retention and Disposal Policy specifies how customer data is to be retained and disposed of based on compliance requirements and contractual obligations.
Data Classification Policy
A Data Classification Policy details the security and handling protocols for sensitive data.
Disposal of Customer Data
Upon customer request, Company requires that data that is no longer needed from databases and other file stores is removed in accordance with agreed-upon customer requirements.

Vulnerability Management

Vulnerability and Patch Management Policy
A Vulnerability Management and Patch Management Policy outlines the processes to efficiently respond to identified vulnerabilities.

Incident Response

Incident Response Plan
An Incident Response Plan outlines the process of identifying, prioritizing, communicating, assigning and tracking confirmed incidents through to resolution.

Risk Assessment

Risk Assessment
Formal risk assessments are performed, which includes the identification of relevant internal and external threats related to security, availability, confidentiality, and fraud, and an analysis of risks associated with those threats.
Risk Assessment and Treatment Policy
A Risk Assessment and Treatment Policy governs the process for conducting risk assessments to account for threats, vulnerabilities, likelihood, and impact with respect to assets, team members, customers, vendors, suppliers, and partners. Risk tolerance and strategies are also defined in the policy.
Vendor Risk Management Policy
A Vendor Risk Management Policy defines a framework for the onboarding and management of the vendor relationship lifecycle.
Risk Register
A risk register is maintained, which records the risk mitigation strategies for identified risks, and the development or modification of controls consistent with the risk mitigation strategy.

Network Security

Network Security Policy
A Network Security Policy identifies the requirements for protecting information and systems within and across networks.

Access Security

Access Control and Termination Policy
An Access Control and Termination Policy governs authentication and access to applicable systems, data, and networks.
Unique Access IDs
Personnel are assigned unique IDs to access sensitive systems, networks, and information
User Access Reviews
System owners conduct scheduled user access reviews of production servers, databases, and applications to validate internal user access is commensurate with job responsibilities.
Removal of Access
Upon termination or when internal personnel no longer require access, system access is removed, as applicable.
Asset Inventory
A list of system assets, components, and respective owners are maintained and reviewed at least annually
Access to Product is Restricted
Non-console access to production infrastructure is restricted to users with a unique SSH key or access key
Encryption and Key Management Policy
An Encryption and Key Management Policy supports the secure encryption and decryption of app secrets, and governs the use of cryptographic controls.

Communications

Privacy Policy
A Privacy Policy to both external users and internal personnel. This policy details the company's privacy commitments.
Communication of Security Commitments
Security commitments and expectations are communicated to both internal personnel and external users via the company's website.